n bajji Privacy Policy
The security of your personal information is our priority. This document provides a full description of how you use services at n bajji, what information is collected, and how that information is kept secure.
n bajji is an online gaming and sports betting platform operated for Bangladeshi users. We collect personal information necessary to run our platform and are fully committed to protecting the privacy of that information.
This privacy policy applies to the n bajji website, mobile application, and all related services. We request all members to read this policy alongside our Terms and Conditions, as both documents together govern your relationship with us.
By using our services, you are considered to have accepted the terms set out in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
Information You Provide Directly
Information you give us during registration and account management:
- Full name, date of birth, and nationality
- Email address and mobile number
- Username and password
- Payment information for deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
- Document information required for identity verification
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Login time and session information
- Game history and betting activity information
- Usage information collected through cookies and tracking technologies
Information Received from Third Parties
In some cases we may also receive information from third parties — such as payment processors or identity verification agencies. This information is used only when necessary to ensure the security of your account and compliance with platform rules. n bajji never collects information that is not needed.
n bajji uses your personal information for the following purposes:
Account and Service Management
- Creating and verifying accounts
- Processing deposits, withdrawals, and transactions
- Managing gaming and betting activities
- Providing bonuses and promotional offers
- Resolving issues by the customer support team
Security and Compliance
- Verifying identity and preventing fraud
- Blocking unauthorised access to accounts
- Confirming age requirement (21+)
- Complying with applicable laws and regulations
- Implementing responsible gaming policy
We do not sell your information to third parties for marketing or advertising purposes without your consent. In line with our Responsible Gaming guidelines, we monitor each member's gaming activity so that no one falls into problematic gaming behaviour.
Security Measures
n bajji uses industry-standard security technology to keep your information safe. Our platform has SSL encryption, which protects all information exchanged between you and our servers. Sensitive data such as passwords and payment details are stored in encrypted form.
Our information security team regularly tests the system for vulnerabilities and keeps security measures up to date. Any suspicion of unauthorised access is investigated immediately, and the relevant account may be temporarily suspended if necessary.
- 256-bit SSL Encryption
- Two-factor identity verification (OTP)
- Regular security audits
- Restricted staff access policy
Data Retention Period
Necessary information is retained while your account is active. Even after an account is closed, the following information must be kept for a specified period:
- Financial transaction records — as required by legal obligation
- Identity verification documents — as required by applicable regulations
- Gaming history — in case of any dispute resolution
After the designated retention period ends, information is securely deleted or anonymised so that no individual can be identified from it.
n bajji does not generally disclose your personal information to third parties. However, limited information may be shared in the following circumstances:
Service Providers
Payment processors (bKash, Nagad, Rocket, banks), identity verification services, and technology infrastructure providers may receive limited access to information as needed to provide services. All such providers are bound by strict confidentiality agreements and may not use the information received for any other purpose.
Legal Obligations
We may be required to disclose information to comply with court orders, government investigations, or applicable law. In such situations we disclose only the minimum information necessary and make every effort to notify you where possible.
n bajji never sells, rents, or gives your information to anyone for marketing purposes. With technology partners we use to operate games — such as studios like Pragmatic Play, Evolution, or PG Soft — only the minimum information necessary for game operation is shared.
Cookies are small text files stored in your browser or device. n bajji uses the following types of cookies:
Essential Cookies
These cookies are required for the core functionality of the platform. They are needed to maintain login sessions, operate the cashier, and ensure security. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferred language, game settings, and other preferences. They make your experience more convenient.
Analytics Cookies
Analytics cookies are used to understand how the platform is being used. The information collected in this way is aggregated and anonymised — no individual can be identified.
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent you from using some core features of the platform.
Your Rights
As a member of n bajji, you have the following rights:
- Access: The right to know what information is stored about you
- Correction: The right to correct inaccurate or incomplete information
- Deletion: The right to request deletion of your information in certain circumstances
- Restriction of Processing: The right to object to the use of information for specific purposes
- Data Portability: The right to receive your information in a structured format
How to Exercise Your Rights
To make any request regarding your information, contact our customer support team. We provide support in Bengali and English via 24/7 live chat and email.
After receiving a request for data access or deletion, we will process it as quickly as possible. In some cases the request will only be fulfilled after identity verification. Due to legal obligations, some information must be retained for a specified period — in such cases a deletion request may not be fully fulfilled.
For general questions about our services or privacy, you can visit the FAQ section, where answers to many common questions are provided.
n bajji provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors. Age is verified at the time of account creation.
If we are informed or become aware that a minor's information has been collected by mistake, that account will be closed immediately and the relevant information will be deleted. If a parent suspects their child has created an account on our platform, please notify our customer support team immediately.
We may update this privacy policy from time to time. Changes will be announced on the website before they take effect and the "Last Updated" date at the top of the policy will be changed. For significant changes, we may send a notification to your registered email or mobile.
If you continue using the platform after an update, you will be considered to have agreed to the revised policy. We therefore advise you to make a habit of reading this policy regularly. For more information about the general terms of use of all our services and our operations, further details are available on our About Us page.
Privacy-Related Requests
If you have any questions about this privacy policy, wish to request access to or deletion of your information, or have any concerns, please contact us. The n bajji customer support team is always ready to respond.
We will process your request as quickly as possible. If identity verification is required, we will let you know.
Support Channels
Available 24/7 — in Bengali and English
[email protected]
As quickly as possible, usually within a few hours
Bengali and English